- Welcome employees and relate the store's history, mission, goals, and future team objectives.
- Advise general store information such as hours of operation, dress code, telephone usage, time cards, etc.
- Procedures for absences and tardiness.
- Tell the benefits of employment, such as discounts, awards, grades, and scholarships.
- Outline special customer services provided by the business
- Confirm that the store and its employees comply with all school laws and code of conduct guidelines, such as safety and accident procedures, harassment, or dishonesty.
- Outline proper business behavior in daily contact with the public.
- List major violations and potential disciplinary options, including reprimands, suspensions, and removal.
School Store Advisor
The organization of your school-based business is essential because you rely on a multitude of student workers to function as a team. You, as the store advisor, cannot do all the work. Similar to a business owner, you will need to delegate work, responsibility, and authority to students. Each worker needs to be fully informed of their duties and responsibilities for every aspect of the school store's operation. As store advisor you are responsible for providing this training, direction, and team role identification to your workers. The key to communicating this information effectively will be an Employee Manual. As any business owner can attest to, the extra work initially invested in employee-team planning pays big dividends. In other words, the true measure of a entrepreneur's (School Store Advisor) success is in the amount of worry-free time spent away from their business (School Store).
Any business with more than 6 employees should provide workers with a store manual detailing the roles and responsibilities of every job assignment, along with the guidelines under which the worker will function in the work environment. A typical employment manual may perform many functions. The main focus will be to define the worker's role and responsibilities related to their job assignment. In addition, other topics may include:
The policy section of the handbook can be the support the advisor needs if and when you have to enforce those regulations and work rules. The store's manual is also great guide for new students curious about what position to apply for and can serve as evaluation criterion for their subsequent performance. When students rotate to a new job assignment, the manual is available to help direct the students to competence in each work area.
It is the goal of POS Systems Group to create a School Store Employee Manual in a CD format. Given this media form, every job title can have their own linked responsibilities, learning activities, POS help, and student evaluations. We are sensitive to the daily bombardment of multi-tasking and preparing that teachers are asked to deal with. Our Employee Manual CD will be your supplemental teaching tool in preserving School Store Organization and also stimulate independent training of (rotating) jobs and required POS computer tasks and protocols.