Department Sales and Merchandiser

Department Sales and Merchandiser

The salesperson is a worker who is directly involved with customer sales and service in a specific department. Always near their department their job is to sell their products and assist customers with questions. These department workers also work (pricing, cleaning-up,..) their department, preparing items for sale. Students with good communication skills work well. Experience at a part-time retail job would be helpful. A strong curriculum emphasis in English and speech is suggested.

• Knowledgeable of proper customer approach and selling techniques.

• Answers customer's questions regarding merchandise, pricing, and service.

• Exhibits knowledge of merchandise features and benefits.

• Familiar and able to apply methods of overcoming customer objections.

• Assist customers in locating requested merchandise.

• Assist the shift cashier by bringing merchandise to the register and then bagging it after purchase.

• Assists cashier with price and SKU information.

• Suggests newly arrived merchandise to customers.

• Suggests related items to the original purchase to increase the sale.

• Knowledgeable of prices in the store.

• Maintains stock levels for department.

• Receives, counts, verifies, and records all incoming department merchandise.

• Marks merchandise with appropriate tags and or scan labels.

• Assists the department manager on prices according to department margins and markups.

• Places stock neatly in department allocated space in the store and storage areas.